Boys will be Joys

Last week I posted about the fear of the unknown. I lightheartedly equated it to trying new food, roller coasters and zip-lining. While all of that does evoke fear in me, I can’t stop thinking about the people we serve at our organization, and the real fears they face.

Come, step into my non-profit world for a moment.

Most of us have worried about money at some point. We’ve watched every dollar. We live paycheck to paycheck. It’s not fun, and a little scary.

but…

• Imagine ~ You got laid off and lost your health insurance
• Imagine ~ You have diabetes and you can’t afford your insulin
• Imagine ~ You have to choose between paying for your insulin and paying your utility bills
• Imagine ~ You’re utilities could get shut off any day if you don’t find a way to pay that huge balance
• Imagine ~ Your bills are so high, you don’t know how you you’re going to feed your family
• Imagine ~ You found a new job, but you’re missing too much work because your diabetes is out of control (you haven’t had insulin for sometime)
• Imagine ~ Just imagine.

That’s just one of the many scenarios that we see every day, and we do our best to assist with.

Another fear that accompanies these problems – asking for help. Have you ever sought help from a food pantry, a free clinic, or social services of any kind? It’s not like walking up to a booth at a trade show and getting whatever free gear they are giving away that day. It’s a process, and it can be a bit embarassing.

You have wait your turn (lots of people are seeking help). It may be in a line, a crowded waiting room, or sitting by your phone.

You have to give all your information, prove that you are having a crisis, and hope that you qualify to receive assitance in some form. It’s a lot of work for both those seeking and giving assistance.

I sent out a survey this week. I asked a few questions about the client’s experience with us.

Let me share from the last one I read this evening (I have their permission):

What has been the most impactful part of the program at MMC?

“Aside from the help in feeding my kids it was the way I was treated. I was humiliated going in my first time but there was no judgement from anyone. I was treated in a way I was able to keep my dignity.”

What were the best or most positive aspects of your experience?

“The people who work there. They are so great and didn’t make me feel like I was a failure for needing help.”

What you just read was echoed in survey after survery. You never know what people are going through. They’re hurting. They need help. Many times, they’re afraid to ask. They are afraid of the unknown.